Frequently Asked Questions

What is Business Coaching?

With an unwavering commitment to world-class customer service, innovative solutions in recruitment & staff outsourcing – we know that every hiring decision we take has business-defining significance.

Setting the highest standards via a rigorous, chiseled recruitment process, we believe that quality and recruitment are two sides of the same coin and one is incomplete without the other. In other words, our recruitment process ensures that all our clients are matched with the best fit candidates across positions.

What is Customer experience management?

Customer experience management (CEM or CXM) is the process a company uses to track, oversee and organize each and every interaction between a customer and the organization. The practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction and loyalty.

Do you offer consulting services?

Yes, our dedicated team of highly experienced consultants can offer you expert advice and guidance. From team building, business writing, to mentoring, our consultants use their combined strength of competencies and expertise to deliver the right results that bring lasting value.

Are there walk-in training or workshops?

Unfortunately, no. You will need to register and confirm with us before the training or workshops can be scheduled. Seats are limited, interested parties please feel free to drop us an email.

If you have any questions, feel free to contact us.


Our goals are to help organisation enhance its people’s skills and performance and improve end-to-end work processes and service delivery in order to differentiate itself from its competitors, improve its brand image and overall customer satisfaction and customer experience.

So, if and when your organisation is not functioning as efficiently as you know it could;

  • many of the policies and processes you implemented failed to produce the results you desire;

  • your organisation is receiving negative feedback from your customers, vendors etc;

  • the questions that trouble you seemed to have no answers...

Contact Bridges Training Solutions
for a consultation today.